I’ve been working at SoftServe as a PM for about 3 years, especially enjoy working with customers from Utah :)I totally agree with the thought: «In most cases being a good boss means hiring talented people and then getting out of their way»I like to read business books on management and leadership, as well as science fiction and adventures.Fond of learning foreign languages and being able to practice them, currently on the way of learning French ;)A big lover of rock and blues, travelling to new places, hiking and photography.
Customer with many faces — dealing with them all
You can’t have a job without having customers, whether they are internal or external, they do exist. And often they’re not so ideal as we’d desired them to be. How to identify your customer type and respond appropriately, how to fix damaged customer relationship, tips and tricks to successful collaboration.
How to make everything okay